Boost your team’s marketing productivity up to a whopping 300% with a smart and efficient dialer! Less downtime, more live calls, better conversations. What do you get? BETTER LEADS. MORE SALES.
Do you have a team making sales calls for your business?
Empower your SALES TEAM with a smart and efficient dialer—whether they are agents working remotely from home or agents in a call center, they will need our high-performance dialer so they can reach potential leads.
Our dialer solution is feature rich with tools that free up the agents’ time so they can focus on building rapport with prospects, selling or closing deals.
Let’s talk about how we can help your business. Call us TODAY!
Predictive Dialing filters out unanswered calls, busy signals, disconnected numbers and voicemails then sends live calls to the agents. This ensures less IDLE TIME and more time spent on live calls.
Less downtime, more live calls, better conversations will result in better leads, more sales and higher revenue for your business.
Predictive Dialing uses adaptive dialing algorithms that can predict how much time it takes for a call to get answered. The system dials multiple numbers at a time, skips busy lines, disconnected lines, voicemails and no-answers then sends live calls to agents.
This ensures that every member of your time is taking live calls from people who are ready to talk.
With the ByteDialer system, your agents will have the capabilities to handle both inbound and outbound calls.
Major software features include skills-based ranking and call routing, call monitoring, estimated hold time, place in line, overflow queues and several other inbound-only features.
Pull up consolidated reports in real time. Get a summary of your agent’s dialing activity from number of calls handled, total handle time for those calls, average handling time and more.
With these reports, you can measure and monitor key statistics, evaluate agents performance effectively and find out how your team is performing.
Agents can log on anywhere. All they will need is a headset, web browser and a stable Internet connection.
The system uses an adaptive dialing algorithm that skips busy lines, disconnected lines, voicemails and answering machines and routes only live calls to available agents.
Automated voice recordings designed to help streamline customer support services.
Automatically record all calls. Start and stop recording an agent's call at any time.
We have third-party blind call transfer. You are also able to transfer calls with customer data to a verifier or remote sales rep.
Schedule a callback with a customer with option for it to be either any-agent or agent-specific.
Your agents can take both inbound and outbound calls in one session.
Send and receive emails through the agent web screen.
Chat with customers from a website through the agent web screen. Chat with managers and other agents through the same screen.
Broadcast dial to customers with a pre-recorded message.
Download Zoiper and install it on your computer. Zoipher will then serve as the phone for our dialer.
Ability to integrate with CRM systems such as Zoho, Zendesk, Gmail, WordPress, Mailchimp, Pipedrive and Salesforce.com
Watch video: How to Set Up Agent Station
Watch video: How to Set Up a Campaign | Understanding the Settings
Watch video: Adding a List to the Dialer
To use the dialer, you will need a softphone. We will be using an old version of Zoipher, it’s free and the version we’d like you to download and install on your computer works great with the dialer so take note, DON’T use the newer versions.
TeamViewer is a remote desktop control software utilities. This allows our tech support team to connect directly to an agent’s computer and perform tasks as if the agent was present at the computers keyboard.
Tech support will sometimes require the client to install TeamViewer for troubleshooting or for certain setup procedures if the agent is unable to.
TeamViewer is optional and will only be used for support purposes.
Greg Hill took a vocational course in programming in 1994. That was the one spark in his life that ignited his passion towards programming and coding. Equipped with this newfound knowledge, he launched ByteWORTH Solutions with one goal in mind—to help small and medium sized businesses thrive in the digital age through his software.
Just like any other business, his company started with just a few clients. His dialer made a huge impact on his clients’ businesses and so from then on, word about his dialer spread in the B2B community. Send him an email at greg@byteworth.com
Need more info on our dialers? You can send us an email or call us on the phone. Or you can follow us on Facebook. Either way, just reach out to us. We reply back to emails within 24 hours.
We reply back within 24 hours from receiving your email. Contact us for any comments, questions or suggestions you might have.
support@byteworth.com
We welcome customer inquiries. Call us and get a QUOTE from us today.
+1 (877) 470-9749
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